Are Your Employees Engaged?

Employee Engagement is becoming ever more important in the workplace and most agree that an engaged workforce is far more likely to be a successful workforce. The happier and more professional your employees are, the better the results they will deliver for you....

Do You Need Business Analytics?

In previous INSIGHTS I discussed Mental Models and their impact on decision-making. Organizations can examine mental models to determine if their decisions are fact based or the result of bias. Business analytics combines the use of data, information technology,...

Workplace Equity & Mental Models

Issues including sexual harassment, pay equity, or other forms of discrimination can damage your organization’s reputation, recruiting and retention efforts, and ultimately your bottom line. Allegations of bias and / or sexual harassment companies including Fox News,...

Empowerment & Innovation

Two words that are often used by leaders in business and government are empowerment and innovation. “We have empowered our employees…” or “We support our employee’s innovation efforts…”. Unfortunately, too many organizations create obstacles that disempower their...

Industry Analysis

One of the most important actions of a leader is to create and communicate a vision and to then craft a strategy that transforms that vision into reality. Michael Porter introduced the Five Forces Industry Analysis as a tool to frame the main components of competitive...
Ideas

Ideas

Most organizations talk about using ideas to innovate and improve performance. In fact, I would be surprised to find an organization (except a very small one?) that does not have employees, suppliers, and customers who have lots of great ideas. Some of their ideas...